A rocky start
When Elizabeth McCord (Téa Leoni) unexpectedly took on the role of Secretary of State, she quickly had to learn to adjust to her new colleagues. From day one, Chief of Staff Russell Jackson (Zeljko Ivanek ) made it very clear he was protective of his relationship with the President.
In the first episode of the series, Elizabeth dealt with an international hostage situation, saying that the men involved were idealists—and not terrorists—in need of rescue. Throughout the meeting, Jackson overruled her ideas. To make matters worse, he also told Elizabeth she needed a "personal appearance specialist." Talk about a rough start to a new job!