Was it hard to not reveal your true identity?
Sam: "In smaller isolated incidents, I found it challenging to not reveal who I was to my employees. But when I heard my employees were in danger from robbers, I immediately wanted to take charge as the boss to protect them.
I’m thankful to the Undercover Boss team for doing a great job putting me undercover. From the blonde hair to the earring and glasses, I barely recognized myself! And, I certainly couldn’t have had this experience without them."