Which shadowing experience did you find the most challenging?
Sam: "Queens was challenging because I worked at the store when I was younger, so I felt certain I would get busted. In addition, this store is important to me and I want it to be one of our very best stores.
While I was undercover, we couldn’t get all of the products to fit on the shelves. That was frustrating for me and I’m sure it’s very frustrating for the employees there."