Key Art Banner

How To Set Up Parental Controls On CBS All Access

A simple 4-digit PIN code gives you more control of what your kids watch on iOS, Android, Apple TV, Fire TV, Roku, and Xbox.
Posted on Nov 22, 2019 | 03:20pm

Your kids are just like you–they're excited to watch their favorite shows and movies!

With a new slate of children's programming, CBS All Access is delivering what they want. We're also delivering what parents want, with features that help you control the type of content available to others in your household who are sharing your account.

READ: How To Watch Kids Shows On CBS All Access

By turning on parental controls for CBS All Access, you can restrict content availability based on a ratings system.

The more mature programming you've locked will require a 4-digit PIN code to watch or download. That means your children can enjoy direct access to your account–while you can still easily enjoy the full range of shows and movies that we offer.

  1. How do I turn on a PIN and manage parental controls for CBS All Access?
  2. What are the ratings categories used for parental controls on CBS All Access?
  3. Which devices offer PIN controls with CBS All Access?
  4. Can I use parental controls for CBS All Access if I subscribe through a third party?
  5. How do I turn off the PIN (parental controls) on CBS All Access?
  6. What if I forgot my parental control PIN code for CBS All Access?

How do I turn on a PIN and manage parental controls for CBS All Access?

Parental controls are off by default but easy to set up. You must activate the PIN feature by going to your account settings on a desktop or mobile browser. There, you'll be prompted to enter your current password, and then you'll be allowed to create a single PIN that will work across most streaming devices (exceptions explained below).

Now you can pick which ratings you want to lock or unlock (you can either click the "lock" icon or click directly on the rating). When you first activate parental controls, everything will be locked except for content rated "All Kids." A blue circle indicates that rating is locked. A grey circle indicates that rating is unlocked.

You can also lock live TV. When live TV is locked, a PIN will be required for any live channel, including Big Brother Live Feeds, CBS Local, CBSN, CBS Sports HQ, ET Live, and other live events.

Make sure to hit "save" before you leave the page. You can always return to your account settings to update your selections.

That's it! Moving forward, you'll need to enter the PIN for each new episode (or live stream) you want to watch that falls into the ratings that you've chosen to lock. Once you enter the PIN, your selection will automatically start streaming.

What are the ratings categories used for parental controls on CBS All Access?

CBS All Access parental controls have four ratings categories, which include the common ratings used in television and film parental guidelines. You can lock or unlock the entire category.

For TV series, content is locked on an episode-by-episode basis. For example, if you have "Adults" locked and "Teen" unlocked, some episodes of a show might be TV-14 and available to anybody on your account, while some episodes may be TV-MA and require a PIN.

Note that trailers and clips are NOT restricted on the service.

Adult = This includes content rated R, TV-MA, NC-17, UR, or NR. Shows that fall under this rating may include The Twilight Zone and some episodes of Star Trek: Discovery. This content is always locked when parental controls are on.

Teen = This includes content rated PG-13 or TV-14. Shows that fall under this rating may include NCIS, Love Island, Evil, Hawaii Five-0 and some episodes of Star Trek: Discovery. This content is locked when parental controls are first turned on, but can be unlocked at your discretion.

Older Kids = This includes content rated TV-Y7, TV-Y7 FV (fantasy violence), PG, or TV-PG. Shows that fall under this rating may include Young Sheldon, Survivor, God Friended Me, The Unicorn, Bob Hearts Abishola, and Carol's Second Act. This content is locked when parental controls are first turned on, but can be unlocked at your discretion.

All Kids = This includes content rated TV-Y, G, or TV-G. Shows that fall under this rating may include Danger Mouse, Heathcliff, and Inspector Gadget.

Which devices offer PIN controls with CBS All Access?

Parental controls will work on desktop and mobile web, which is also the only place you can turn controls on or off, set your PIN, and manage ratings restrictions.

Once activated, PIN controls will work on most major OTT devices including iOS (phone and tablet), Android (phone and tablet), Apple TV 4th generation (tvOS), Apple TV 5th generation (4K), Android TV, Fire TV, Roku, Xbox.

Notable exceptions: Facebook Portal TV and Samsung and Vizio smart TVs do not currently support parental controls. Apple TV 2 and 3 will not support parental controls.

Can I use parental controls for CBS All Access if I subscribe through a third party?

Yes! If you originally signed up for CBS All Access with iTunes, Google Play, Amazon, Roku, the process works the same. Just go to your CBS All Access account settings on a desktop or mobile browser.

How do I turn off the PIN (parental controls) on CBS All Access?

Go to your account settings, where you can toggle off parental controls. You can only change these settings on a desktop or mobile browser.

What if I forgot my parental control PIN code for CBS All Access?

You must use a desktop or mobile browser to change your PIN. The PIN screen will help direct you, or you can visit cbs.com/PIN. If you enter the wrong PIN five times, you will be prompted to login with your password.