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Michelle S. Kiddy
Michelle S. Kiddy
Job: Gate Agent
Age: 62
Hometown: Alexandria, Kentucky

Three words to describe you: Gutsy, energetic, high-spirited.

What do you do?
I work as Customer Service Agent/Gate Agent (currently part time) at Cincinnati/N. Ky
International Airport for a ground service company for multiple airlines.

What is a typical day like for you?
Starting at 4:00 AM, I help check-in passengers, tag bags, and collect fees. When the counter
closes, I head to the gate to check the plane, maybe clean the plane, verify crew, verify
paperwork, board passengers, and when everything is good to go, I close the door and pull back
the jet bridge. Then, back to the counter for more passenger check-in.

What would people be surprised to learn about your job?
I tell people I have to be prepared to get yelled at every day for things I have no control over like
cancelled flights, no seats, bag fees, and overweight bags.

What work related build/structure or event are you most proud of?
I get things done! I'm trained on multiple systems and if printers quit or passenger issues arise, I
do my best to find solutions.

Who are you competing for?
I said originally for me, but actually for older women who have always hit the wall. I was a
teacher for 15 years and had a tough time getting work. My salary was high and people fear
quitters or retirement. I have so much to give and my work ethic is so much better than young

Describe the phrase "dirty hands, clean money":
When you put in an honest day's work generally "hands on" and physical, you get satisfaction
from what you do. You have generally visible evidence of 8-10 hours or more and you sleep
good knowing you did a job well done!

Why do you want to win?
I want to win because I want to prove that real people, hard working people like me who are
older, educated, and experienced are "like gold." 

What makes you tough as nails?
I'm the one others ask to do the job nobody wants. A coworker said I could win this because
"she is like a ferret, once she gets a hold of something, she doesn't let go." I've worked to pay
the bills and done a lot of different things. I'm proud of a home rehab job. I've taught 7th grade
science. That takes guts!