
Find out what happened when Shawnon Bellah, COO of Nestlé® Toll House® Café by Chip®,
went undercover.
When no-nonsense COO Shawnon Bellah went on Undercover Boss to make sure the future of Nestlé® Toll House® Café by Chip® remained sweet, she experienced a sugar crash when she failed to meet her own customer service requirements.
This confection-fueled company franchises more than 150 dessert and bakery cafés globally.
See what Shawnon had to say following her undercover experience.
When no-nonsense COO Shawnon Bellah went on Undercover Boss to make sure the future of Nestlé® Toll House® Café by Chip® remained sweet, she experienced a sugar crash when she failed to meet her own customer service requirements.
This confection-fueled company franchises more than 150 dessert and bakery cafés globally.
See what Shawnon had to say following her undercover experience.