Tony Hsieh, the retired head of Las Vegas-based Zappos.com, died Friday, November 27. In this profile that originally aired on "Sunday Morning" June 6, 2010, correspondent Erin Moriarty talked with the then-36-year-old CEO whose online shoe retailer was thriving, thanks in part to a unique company culture and its revolutionary customer service. Hsieh also discussed a business philosophy he wrote about in his book, "Delivering Happiness: A Path to Profits, Passion, and Purpose."
Air Date: Nov 28, 2020
